by Giles Partington | Feb 16, 2024 | Highlights, Uncategorized
By David Attwater, Senior Scientist, Talkmap Conversational analytics is essential for businesses interested in how to dissect the nuances of customer conversations and interactions in order to improve the customer experience, reduce costs and improve profits....
by Giles Partington | Jan 16, 2024 | Highlights, Uncategorized
By David Attwater, Senior Scientist, Talkmap Over five billion people have access to the Internet today, and more and more of them are talking about Generative AI. In fact, it’s being used more and more by the second. Since the launch of ChatGPT in 2022, artificial...
by Giles Partington | Nov 21, 2023 | Highlights, Uncategorized
Radical new approaches to long-standing problems appear thanks to generative AI Big Idea #4: Nitty Gritty Generative AI Operationalization Armed with a language model, conversational AI, and the ability to visualize conversations, the next challenge was to deploy...
by Giles Partington | Nov 14, 2023 | Highlights, Uncategorized
Radical new approaches to long-standing problems appear thanks to generative AI With the rise of AI, more and more organizations were able to utilize this technology in an attempt to gain deeper insights into their conversational data. However, early in AI’s...
by Giles Partington | Nov 7, 2023 | Highlights, Uncategorized
Radical new approaches to long-standing problems appear thanks to generative AI The business case for AI is stronger than ever. AI technology has streamlined day-to-day processes, allowing for safe, secure, and rapid solutions to pre-existing business problems....
by Giles Partington | Oct 17, 2023 | Highlights, Uncategorized
Generative AI and LLMs have been all the rage over the last two to three quarters, and many companies are scrambling to get ‘something’ delivered. While others are trying to figure out how to apply Generative AI and LLMs across the enterprise, we have been using AI...
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