by Giles Partington | Nov 3, 2025 | Highlights
DALLAS, TX, November 1, 2025 – Talkmap today announced groundbreaking results from a seven-year analysis of millions of real customer conversations across U.S. mobile telecommunications, retail banking, and insurance providers—revealing a massive, addressable...
by Giles Partington | Oct 11, 2025 | Highlights
DALLAS, TX October 10, 2025 –Talkmap, an enterprise AI company, is proud to announce the release of the Talkdiscovery 10.0 platform, which utilizes agentic AI to eliminate 80% of the work required to conduct customer service, sales, compliance, operations, marketing,...
by Giles Partington | Aug 19, 2024 | Highlights
DALLAS, TX August 19, 2024 – Talkmap, the leading generative AI platform specializing in contact center Conversational Intelligence, is excited to announce the launch of Talkdiscovery 9.0. This release marks a significant milestone in the pursuit of real-time,...
by Giles Partington | Apr 29, 2024 | Highlights
DALLAS, April 29, 2024 Talkmap, the leading generative AI platform for contact center Conversational Intelligence used by some of the largest mobile service providers and financial services institutions, is thrilled to announce the release of version 8.3 of the...
by Giles Partington | Feb 16, 2024 | Highlights, Uncategorized
By David Attwater, Senior Scientist, Talkmap Conversational analytics is essential for businesses interested in how to dissect the nuances of customer conversations and interactions in order to improve the customer experience, reduce costs and improve profits....
Recent Comments