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How Talkmap Was Built: Cracking The Enterprise Call Center Nut With Generative Ai—Part 4

by Giles Partington | Nov 21, 2023 | Highlights, Uncategorized

Radical new approaches to long-standing problems appear thanks to generative AI Big Idea #4: Nitty Gritty Generative AI Operationalization Armed with a language model, conversational AI, and the ability to visualize conversations, the next challenge was to deploy...

How Talkmap Was Built: Big Idea 3 – Democratizing Access To Conversational Data

by Giles Partington | Nov 14, 2023 | Highlights, Uncategorized

Radical new approaches to long-standing problems appear thanks to generative AI With the rise of AI, more and more organizations were able to utilize this technology in an attempt to gain deeper insights into their conversational data. However, early in AI’s...

How Talkmap Was Built: Big Idea 2 – Intent Discovery for Conversational Analysis

by Giles Partington | Nov 7, 2023 | Highlights, Uncategorized

Radical new approaches to long-standing problems appear thanks to generative AI The business case for AI is stronger than ever. AI technology has streamlined day-to-day processes, allowing for safe, secure, and rapid solutions to pre-existing business problems....

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  • How Talkmap Was Built: Cracking The Enterprise Call Center Nut With Generative Ai—Part 4

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