by Giles Partington | Aug 19, 2024 | Highlights
DALLAS, TX August 19, 2024 – Talkmap, the leading generative AI platform specializing in contact center Conversational Intelligence, is excited to announce the launch of Talkdiscovery 9.0. This release marks a significant milestone in the pursuit of real-time,...
by Giles Partington | Apr 29, 2024 | Highlights
DALLAS, April 29, 2024 Talkmap, the leading generative AI platform for contact center Conversational Intelligence used by some of the largest mobile service providers and financial services institutions, is thrilled to announce the release of version 8.3 of the...
by Giles Partington | Feb 16, 2024 | Highlights, Uncategorized
By David Attwater, Senior Scientist, Talkmap Conversational analytics is essential for businesses interested in how to dissect the nuances of customer conversations and interactions in order to improve the customer experience, reduce costs and improve profits....
by Giles Partington | Jan 16, 2024 | Highlights, Uncategorized
By David Attwater, Senior Scientist, Talkmap Over five billion people have access to the Internet today, and more and more of them are talking about Generative AI. In fact, it’s being used more and more by the second. Since the launch of ChatGPT in 2022, artificial...
by Giles Partington | Nov 21, 2023 | Highlights, Uncategorized
Radical new approaches to long-standing problems appear thanks to generative AI Big Idea #4: Nitty Gritty Generative AI Operationalization Armed with a language model, conversational AI, and the ability to visualize conversations, the next challenge was to deploy...
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