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Talkmap unlocks companies’ most valuable untapped assets

Conversations with their customers and prospects.

See the patterns across ALL of your conversations

Our easy-to-use Cloud SaaS platform automatically ingests 100% of your raw conversations and chats, then labels, structures, and analyzes them daily!  This delivers powerful results, including inputs for accelerated bot development and ongoing automation…and business insights that drive new revenue and improve operations:

  • All Customer intents/goals are mapped & labeled by customer intent/goal.
  • Each flow maps the topics covered in each conversation…width of each flow is proportionate to the volume for that topic, making it easy to prioritize the most important ones.
  • Easy-to-use interface enables any user to simply click a flow to drill into details & even read transcripts of calls.