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Talkmap unlocks companies’ most valuable untapped assets
Conversations with their customers and prospects.
See the patterns across ALL of your conversations
Our easy-to-use Cloud SaaS platform automatically ingests 100% of your raw conversations and chats, then labels, structures, and analyzes them daily! This delivers powerful results, including inputs for accelerated bot development and ongoing automa
- All Customer intents/goals are mapped & labeled by customer intent/goal.
- Each flow maps the topics covered in each conversation…width of each flow is proportionate to the volume for that topic, making it easy to prioritize the most important ones.
- Easy-to-use interface enables any user to simply click a flow to drill into details & even read transcripts of calls.