Customer conversations contain the most valuable data for improving your business, but humans can’t analyze them all to identify what’s important.
Talkmap can, with better-than-human accuracy, at the scale of the world’s largest organizations, in a fraction of a second — delivering $100M+ in added value for most enterprises.
Talkmap uses automatic intent discovery to transform 100% of customer conversations into actionable insights about your business.
![calls_profitability_graphic@2x](https://talkmap.com/wp-content/uploads/2021/07/calls_profitability_graphic@2x.png)
It’s business intelligence right at the source.
Manual, human-powered methods can’t filter through hundreds of thousands of calls & chats to identify & summarize what’s important, but Talkmap can.
![insights_profitablility_graphic@2x](https://talkmap.com/wp-content/uploads/2021/07/insights_profitablility_graphic@2x.png)
When customers take the time to tell you about their experience, that information is key to improving your company.
Talkmap’s patented technology automates the effort to understand, structure, & visualize 100% of these customer interactions, delivering:
New revenue generation driven by improved customer experience, retention, & acquisition
Operational Improvements from enhanced Voice of the Customer insights
Automation accelerating omni-channel self-service while lowering costs & improving Customer Journeys
It’s Business Intelligence at the source. Better-than-human performance. At scale. In nearly real-time.
Discover critical operational insights.
Get visibility & context into nearly any topic, in real-time.
Enjoy improved CX, automation, & profitability.